FAQ — Wedding Countdown App
Frequently Asked Questions
This section covers the most common questions about Wedding Countdown and its features. If you cannot find an answer, contact us at contact@weddingcountdown.app
General
What is this app?
Wedding Countdown is a personalised countdown timer app for your wedding day. You can customise the look and feel using the built-in design editor, ready-made themes, your own photos, and background music.
Is the app free to download and use?
Yes, it is free to download and use. Optional premium features are available via a one-time in-app purchase.
Is Wedding Countdown available on iOS / Apple devices?
No. Wedding Countdown is available on Android only.
Does the app require an internet connection?
No internet connection is required for everyday use — the countdown runs fully offline. Some features such as the online photo gallery, theme gallery, and countdown sharing require an internet connection.
What permissions does the app request?
The app requests internet access (for online features) and storage access (to use your own photos and music from your device).
Is my personal data stored anywhere?
Your wedding details (names and date) are stored locally on your device only. They are uploaded to our servers temporarily only when you choose to use the Live Share feature to share your countdown with someone else. We do not collect or sell personal data.
Countdown & Design
What can I customise on the countdown?
You can customise colours, fonts, text sizes, background images (including your own couple photos), stickers, shapes, and background music using the built-in design editor.
Can I use my own photos as the background?
Yes. You can set any photo from your device as the countdown background, including your engagement or couple photos.
Does the app support background music?
Yes. You can choose any music stored on your device to play in the background while the countdown is running.
Does the app support ready-made themes?
Yes. A selection of free themes is included. Additional premium themes are available with the Premium upgrade.
How do I edit my wedding date or names after setup?
Open the app and tap the edit (pencil) icon from the countdown screen. You can update your names, wedding date, and other details at any time.
What happens after my wedding date passes?
After your wedding date passes, the app will ask if you want to switch to Anniversary Countdown mode, which counts down to your next wedding anniversary each year. You can also reset and enter a new date at any time.
Can I have multiple countdowns?
Currently the app supports one active countdown at a time. You can update your wedding details at any time from the edit screen.
My countdown is showing the wrong time — what do I do?
Make sure your device's date, time, and timezone settings are set correctly (Settings → General Management → Date and Time → Automatic). The countdown reads directly from your device's system clock.
Sharing
Can I share my countdown with my partner or friends?
Yes. Tap Share → Live Share → Share It to generate a unique link. Anyone who receives the link can download the app and import your countdown, including your names, wedding date, and design.
How do I import a countdown someone shared with me?
Tap the share link the other person sent you. If you already have the app installed, it will open directly and start the import. If you don't have the app yet, it will take you to the Play Store — after installing and opening the app, the import will start automatically.
I lost my countdown after reinstalling or changing my phone — can I recover it?
If you had previously shared your countdown using the Live Share feature, you can use that same link to re-import it on your new device. We recommend sharing your countdown link with yourself (save it to your notes or email) as a backup before switching phones.
Can I share a video of my countdown?
Yes. The app lets you record a 15-second video of your live countdown complete with background music. You can share this video directly to WhatsApp, Instagram, Facebook, and any other app on your device.
Can I share a photo / screenshot of my countdown?
Yes. You can share a still image of your countdown directly from the share menu on the countdown screen.
Can I share my countdown to social media?
Yes. You can share the invite link, a countdown image, or a countdown video to WhatsApp, Instagram, Facebook, and any other sharing-capable app installed on your device.
Features
Does the app have a home screen widget?
Yes. A home screen widget is available so you can see your countdown at a glance without opening the app. To add it, long-press an empty area on your home screen, tap Widgets, search for Wedding Countdown, and drag it to your home screen.
Does the app include an invitation card maker?
Yes. The app includes an invitation card maker where you can create personalised wedding invitation cards using your own photos and custom text, and share them directly with your guests.
Does the app send notifications?
Yes. The app sends countdown reminder notifications as your wedding date approaches so you never lose track of how close the big day is.
Are there any other features?
Yes. The app also includes a Wedding Checklist maker to help you track all your wedding tasks, and a Guest List manager to manage your invitees — all in one place.
Premium & Ads
Does the app contain ads?
Yes, the free version contains ads. You can remove all ads with a one-time in-app purchase from the upgrade screen inside the app.
What is included in the Premium upgrade?
The Premium upgrade unlocks all premium themes and removes all ads. It is a one-time lifelong purchase — no subscriptions, no recurring charges.
Is the Premium upgrade a one-time payment or a subscription?
It is a one-time payment. You pay once and keep the benefits forever.
How do I remove ads?
Open the app, go to the upgrade screen (accessible from the menu), and complete the one-time in-app purchase. Ads will be removed immediately after purchase.
I purchased Premium but the benefits are not showing — what do I do?
Try restarting the app. If the issue persists, go to the upgrade screen and tap "Restore Purchase" to re-apply your existing purchase. If you still face issues, contact us at contact@weddingcountdown.app with your order details.
I have a question not listed here — how do I contact support?
Email us at contact@weddingcountdown.app and we will get back to you as soon as possible.